Privacy Policy

Effective Date: August 11, 2024

1. Introduction

Welcome to Sialkot Antique Hub (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit our website Sialkot Antique Hub (the “Site”) and interact with our services.

2. Data Controller

Sialkot Antique Hub
Kotli Loharan, Sialkot, Pakistan
Email: sialkotantiquehub@gmail.com

3. Data Collection

We collect and process the following types of personal data:

• Contact Information: Name, email address, phone number.
• Transactional Information: Details of the products you purchase, including quantities and payment information.
• Technical Data: IP address, browser type, operating system, and usage data collected through cookies and similar technologies.
• Communication Data: Any messages or inquiries you send to us.

4. Purpose of Data Collection

We use your personal data for the following purposes:

• To Process Orders: To manage and fulfill your orders, including handling payments and shipping.
• To Communicate: To respond to your inquiries and provide customer support.
• To Improve Our Services: To analyze usage patterns and improve our website and services.
• To Send Marketing Communications: To provide you with information about our products and promotions, only if you have opted-in to receive such communications.

5. Data Storage

We store your personal data in secure systems and take appropriate technical and organizational measures to protect it. Data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Data Sharing

We may share your personal data with:

• Service Providers: Third-party vendors who assist us in processing payments, fulfilling orders, or providing customer support.
• Legal Obligations: Authorities or legal entities, if required by law or in response to legal requests.

We do not sell, rent, or trade your personal data to third parties.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments.

8. Users’ Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
• Right to Restriction: You can request that we restrict the processing of your data under certain conditions.
• Right to Data Portability: You can request that we transfer your data to another organization, or to you, in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data under certain conditions, including direct marketing.

To exercise these rights, please contact us at sialkotantiquehub@gmail.com.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us analyze site usage and personalize content. You can manage cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sialkot Antique Hub
Kotli Loharan, Sialkot, Pakistan
Email: sialkotantiquehub@gmail.com

12. Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a data protection authority in your jurisdiction.

Thank you for trusting Sialkot Antique Hub with your personal data. We are committed to safeguarding your privacy and ensuring a secure experience.

This Privacy Policy is intended to comply with GDPR requirements. It’s important to consult with a legal expert to ensure that all legal obligations specific to your jurisdiction and business operations are met .

13. International Data Transfers

If we need to transfer your personal data to countries outside of Pakistan, we will ensure that adequate safeguards are in place to protect your data. These safeguards may include standard contractual clauses or other legally approved mechanisms to ensure that your data remains protected in accordance with GDPR.

14. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

15. Children’s Privacy

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect or process personal data from children under 16. If we become aware that we have collected such data, we will take steps to delete it promptly.

16. Data Protection Officer (DPO)

Currently, we do not have a designated Data Protection Officer. However, we are committed to complying with GDPR and have appointed a dedicated team responsible for overseeing our data protection practices. For any concerns regarding data protection, please contact us at sialkotantiquehub@gmail.com.

17. Your Consent

By using our website and services, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.

18. Governing Law

This Privacy Policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of Pakistan.

19. Contact Details

For any questions, concerns, or requests related to this Privacy Policy or our data processing activities, please contact us at:

Sialkot Antique Hub
Kotli Loharan, Sialkot, Pakistan
Email: sialkotantiquehub@gmail.com

We are dedicated to addressing your inquiries and ensuring your privacy rights are respected.

20. Privacy Policy Review

This Privacy Policy will be reviewed periodically and updated as necessary to ensure ongoing compliance with applicable laws and best practices. The latest version will be published on our website with the updated effective date.

Thank you for taking the time to read our Privacy Policy. Your trust is important to us, and we are committed to maintaining the highest standards of data protection.